Privacy Policy for Doctor Spins Casino

Effective date: March 1, 2026

Welcome to Doctor Spins Casino. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: such as your name, date of birth, address, email address, phone number, and other similar identifiers.
Account Information: username, password, and account preferences.
Financial Information: payment details, transaction history, and billing information.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register on our site, place bets, make deposits or withdrawals, communicate with us, or otherwise interact with our services. We also collect information automatically through cookies and similar technologies when you use our website.

3. Use of Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our casino services;
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling policies;
To process your transactions and manage your account;
To communicate with you, including sending service-related messages and marketing communications (where you have consented);
To improve and personalize your experience on our website;
To detect, prevent, and address fraud, security issues, or other prohibited activities;
To comply with applicable laws and regulations;
To conduct research and analysis to improve our services.

4. Disclosure of Your Information

We may share your personal information with:

Our affiliates and service providers who perform services on our behalf;
Regulatory authorities, law enforcement, or other government agencies as required by law;
Payment processors and financial institutions to facilitate transactions;
Third parties involved in the operation of the casino platform;
Other parties with your explicit consent.

We do not sell your personal data to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may ask us to correct inaccurate or incomplete data.
Right to Erasure: You may request deletion of your personal data, subject to legal and contractual restrictions.
Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances.
Right to Object: You may object to processing based on legitimate interests or direct marketing.
Right to Data Portability: You may request to receive your data in a structured, commonly used format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. International Transfers

Your information may be transferred to, and processed in, countries outside the UK where our servers or service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: Doctor Spins Casino, 15 King’s Road, London, SW3 4TX, United Kingdom
Phone: +44 20 7946 0958

Thank you for trusting Doctor Spins Casino with your personal information.